At Luansa Storage, we know you have many questions about how self-storage works. That's why we've prepared a list of the most frequently asked questions and answers to help you better understand our services and make the best decision.
Do you want to know how to rent a storage unit, what sizes we have, or how access and security work? All the answers are here, simple and clear, to make your life easier!
**1. What does "self storage" mean?**
Self storage is a service that allows you to rent a personal storage unit for a short or long term, with direct access and control over your belongings.
**2. What are the advantages of self-storage units?**
Flexibility in the rental period, 24/7 access, high security, and the ability to store any personal or professional items.
**3. What sizes of storage units are available?**
At Luansa Storage, we have the following sizes: 3sqm, 4sqm, 5sqm, 6sqm, 7.5sqm, 8sqm, 10sqm, 12sqm, 18sqm, perfectly adapted to your needs.
**4. Can I access my unit whenever I want?**
Yes, access is allowed 24/7 with a security system and video surveillance.
**5. What types of items can I store in the unit?**
You can store furniture, sports equipment, documents, clothes, seasonal items, and other personal or professional belongings (except for dangerous or illegal items).
**6. Do I have to sign a long-term contract?**
No, you can rent the unit on a flexible basis, depending on your needs.
**7. How is payment made for renting the unit?**
Payment can be made monthly via bank transfer, online payment, with an invoice.
**8. What security measures are in place?**
The locations are monitored by video 24/7, access is controlled and supervised, and the units are properly isolated and sealed.
**9. Can I rent a unit for temporary storage during a move?**
Yes, the service is ideal for temporary storage during renovations or moves.
**10. Is there easy car access to the units?**
Yes, Luansa Storage offers drive-up access, meaning you can drive directly to the door of the unit for quick loading and unloading.
**11. Can I get help moving items into the unit?**
Yes, we collaborate with specialized companies that can provide transportation and moving services.
**12. Are the units well ventilated and protected from humidity?**
Yes, the spaces are equipped with ventilation systems and thermal insulation to protect the goods.
**13. What happens if I exceed the rental term?**
The contract can be automatically extended or based on a notification, with the corresponding payment.
**14. Can I change my unit if I need a larger or smaller space?**
Yes, depending on availability, you can switch to a unit of a different size.
**15. How can I reserve a unit?**
You can make a reservation online on the website, by phone, or directly at the Luansa Storage office.
**16. Who has access to my unit?**
Only you (or the persons designated by you). Each unit has an individual locking system.
**17. Is there lighting in the facility at night?**
Yes, the common areas are well-lit even at night.
**18. What am I NOT allowed to store?**
It is prohibited to store: flammable, explosive, toxic, perishable substances, drugs, weapons, live animals or plants.
**19. Can I rent multiple units simultaneously?**
Yes, without any problem. It is also possible to get a discount for multiple units.
**20. Where are you located?**
We have 2 locations in Iași, easily accessible, with parking and easy access. We look forward to welcoming you!
**21. Is there a deposit?**
In some cases, yes – a refundable amount at the end of the contract.
**22. What documents are required?**
For individuals: ID card. For companies: tax identification number and company details.
**23. Can I receive an invoice?**
Yes, we issue a fiscal invoice for all services.
